Tradebank MobilePAY – Everything You Need To Know

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Tradebank MobilePay is a companion app for processing trade dollar transactions. It’s currently available on iOS and Android, and delivers the same speed and efficiencies you would expect with any digital payment processor.

What is the difference between Tradebank Mobile and MobilePAY?

Tradebank Mobile is our primary mobile app that’s only accessible by Tradebank members. It has the same features and functionality of myTradebank, and therefore requires a sign-in using Tradebank account credentials.

Tradebank MobilePAY is a lightweight, no-frills payment processor that doesn’t require a Tradebank sign-in. Its main purpose is to allow Tradebank members, or employees of Tradebank members to quickly process trade transactions. It’s important to note that processing a transactions on MobilePAY requires an active merchant account.

You can read more about the features and differences between our Tradebank Tools here.

How Do I Get Tradebank MobilePAY?

Tradebank MobilePay is available on iOS and Android for download. No Tradebank sign-in is required.

Click here to download MobilePAY on Apple App Store.
Click here to download MobilePAY on Google Play Store

How To Use MobilePAY?

When you open MobilePAY for the first time, you’ll want to setup your Merchant ID # and default description. It’s important that your Merchant ID # is entered correctly, as this will be used to identify and process transactions correctly.

If you’re unsure what your Merchant ID # is, click here and scroll to the bottom of your account information page. You will see “Merchant Number”, followed by the 7-digit ID number.

You can also find your Merchant ID # by signing into Tradebank Mobile, and tapping “Account” in the bottom right menu, selecting “Account Details” from the list, and scrolling to the bottom.

The default description is optional, but can be useful if the transactions you will be processing are likely to be the same for each customer.

For example, the default description of a restaurant could be set to: “Food and drinks”.

Process A Payment

MobilePAY provides you with three primary options when processing a trade transaction for your customer. They are displayed on the home screen.

Enter buyer’s card number: Ask the Tradebank customer to show you their Tradebank number. This appears on their physical Tradebank card or digital card. Enter the number here and hit “Next”.

Scan buyer’s QR code: Ask the Tradebank customer that you’d like to scan their QR code. This appears on their physical Tradebank card, or in their Digital Card section of the Tradebank Mobile app. Hit “Tap to scan” and scan a picture of the customer’s QR code. This automatically takes you to the next step.

Show to buyer if using PushPay: PushPay is a method of paying for something with trade dollars. If a customer wants to use PushPay, simply show your QR code to the customer (pictured above) and they will complete the payment on their end. Ensure the payment has gone through by asking the Tradebank customer that you need to see the “Approved” screen on their mobile device.

Finalize A Payment

First, enter the total payment amount in trade dollars. At the top of the Amount screen, you can confirm the buyer and seller (you) to make sure both parties are correctly accounted for. Hit “Continue”.

Note: The continue will not be useable until a trade dollar amount is entered.

The next screen displays a summary of the transaction and requires a customer (buyer) signature. Present your screen to the customer and have them provide a signature. Hit “Submit”.

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